Get in Touch
Whether you have a question about our artwork, need help choosing the right piece, or want to discuss a custom commission β we're here.
hello@kintsugi.bo
We typically respond within 24 hours
trade@kintsugi.bo
Special pricing and support for interior designers and commercial projects.
Common Questions
Every piece is printed on museum-quality canvas using archival inks rated to keep their vibrancy for over a century. The canvas is stretched over a solid wooden frame β arriving ready to hang, no extra framing needed. We also offer black, dark wood, and natural wood frame upgrades for a finished gallery look. The result is a print that feels as intentional and lasting as the philosophy behind it.
Because each artwork is made to order, your piece is printed fresh at the production facility closest to you β meaning shorter shipping distances and a smaller footprint. Standard delivery typically takes 5β8 business days, with express options (3β5 days) available for select regions. Exact shipping costs and timelines appear at checkout based on your destination.
Of course β we want you to be truly moved by your piece. Unframed canvas prints can be returned within 14 days of delivery for a full refund, provided they arrive back in their original condition. If something arrives damaged, we'll replace it at no cost. Just reach out to us and we'll guide you through the process with care.
Our creative process is AI-assisted, not AI-generated. Every piece begins as a human vision β a concept rooted in the Kintsugi philosophy of finding beauty in what's broken. We use AI as a tool to explore compositions, textures, and color relationships that would be difficult to achieve by hand alone. Each artwork is then carefully curated, refined, and approved by our team before it ever reaches a canvas. The technology serves the art, not the other way around.
Absolutely. If you have a specific wall in mind or a vision for a bespoke Kintsugi-inspired piece, we'd love to hear about it. Share your preferred dimensions, color palette, and any inspiration images, and we'll work with you to create something truly one-of-a-kind. Custom commissions typically take 2β3 weeks from concept to delivery.
Your canvas print is built to last, but a little care goes a long way. Hang it away from direct sunlight and high humidity to preserve the archival inks at their best. A gentle dusting with a soft, dry cloth is all you need β no glass, no special cleaners. The canvas texture and matte finish are designed to look beautiful for decades.
Yes β we deliver across the European Union, the UK, Switzerland, Norway, and internationally to the US, Canada, Australia, and Japan. Your artwork is produced at the facility nearest to your address, so no matter where you are, it travels the shortest distance possible. Shipping options and costs are calculated at checkout.
While we can't offer physical previews, we've photographed our pieces in real living spaces so you can imagine how they'll feel in yours. Browse our lifestyle gallery on the homepage to see artworks styled in bedrooms, living rooms, and dining spaces. Every product page also shows the artwork at multiple angles. And if you're still unsure, our 14-day return policy means you can experience the piece in your own home risk-free.